SPED Help Centre

What weight is included with my plan?

Prepaid plans cover up to 15 lb, while PAYG rates include up to 30 lb.

  • Every prepaid plan covers shipments up to 15 lb.
  • Every Pay-As-You-Go plan includes up to 30 lb in the rate. Weight above 30 lb is charged at an additional per-pound rate.

Eligible plan descriptions use Free pickups. Account-specific rates, permissions, and availability must be confirmed through the signed-in booking experience or by SPED.