Pickup & Delivery
BusinessDetails
Courier pickups from your business to customers, sites, or branches.
Book deliveries for your orders with reliable pickup, tracking, and delivery confirmation.
Benefits
- Scales with daily order volumes
- Tracking and delivery updates
- Supports COD and add-ons
How it works
- Create a shipment.
- Finalize and receive a tracking number.
- SPED collects and delivers.
- Monitor delivery in your dashboard.
What you’ll need
- Pickup location
- Recipient details
- Service type
- COD value when collecting
FAQs
Can I request an exact delivery time?Appointment delivery is subject to operational confirmation and an additional charge.
Local Procurement
BusinessDetails
We source goods locally for your operations and deliver to you.
Request local items, supplies, or vendor pickups without pulling your staff off task.
Benefits
- Saves staff time
- Reliable pickup and delivery
- Useful for urgent supplies
How it works
- Submit the request.
- We confirm availability.
- We procure or collect and deliver.
What you’ll need
- Item and supplier
- Budget
- Delivery address
- Contact
FAQs
Can procurement be recurring?Ask SPED about recurring pickups or scheduled runs.
Warehousing
BusinessDetails
Inventory storage, pick, pack, and dispatch from SPED facilities.
Store inventory with SPED and let our team pick, pack, and dispatch your orders.
Benefits
- Faster dispatch
- Reduced in-house storage
- Professional pick and pack
How it works
- We assess your stock and volume.
- Agree storage and dispatch terms.
- SPED fulfils approved orders.
What you’ll need
- Stock list
- Monthly order volume
- Special handling requirements
FAQs
Can this work with my webstore?Approved webstore integrations can be paired with warehousing.
Payment Collection
BusinessDetails
Collect COD and reconcile remittances.
Offer Cash on Delivery and let SPED collect on your behalf, subject to approved account terms.
Benefits
- Support COD buyers
- Secure collection
- Remittance reporting
How it works
- Add COD to the shipment.
- The courier collects at delivery.
- Funds are settled under the approved cycle.
What you’ll need
- COD amount
- Recipient payment method
- Required authorization
FAQs
Do all card collections proceed automatically?No. Applicable card COD requests can require vendor authorization.
Customs Brokerage
BusinessDetails
Support for import and export documentation and clearance.
SPED assists with brokerage coordination and document preparation for eligible shipments.
Benefits
- Reduce delays
- Document guidance
- Brokerage support
How it works
- Submit shipment details.
- SPED confirms required documents.
- The brokerage process is coordinated.
What you’ll need
- Commercial invoice
- Packing list
- Consignee details
FAQs
Does SPED coordinate brokerage?Yes, for eligible shipments and confirmed requirements.
Webstore Integration
BusinessDetails
Connect your online store or business system through the SPED API.
Approved business customers can automate shipment creation, pricing, labels, and tracking.
Benefits
- Fewer manual errors
- Faster shipment creation
- Automated tracking updates
How it works
- Request approved API access.
- Map order fields to the documented API.
- Complete testing before launch.
What you’ll need
- Business account
- Platform details
- Technical contact
FAQs
Can labels be created automatically?Approved integrations can create shipments and retrieve applicable shipping documents.
Package Insurance
BusinessDetails
Optional coverage for added peace of mind (Domestic & International).
Protect eligible shipments against loss or damage by adding optional insurance. Choose a declared value and coverage amount.
Benefits
- Extra peace of mind for high-value items
- Simple add-on at booking
- Domestic and international coverage where eligible
How it works
- Enter the declared value and desired coverage.
- Accept the insurance terms.
- Insurance is recorded on your shipment.
What you’ll need
- Declared value of contents
- Proof of value may be requested for claims (receipt or invoice)
FAQs
Is every shipment eligible?Eligibility can depend on item type and packaging. Some restricted items may be excluded.
Send parcels to your customers (air export)
BusinessDetails
Air export for business shipments.
Ship internationally to customers with confirmed destination, parcel, and documentation requirements.
Benefits
- Expand market reach
- Air export options
- Optional insurance
How it works
- Provide destination and product details.
- SPED confirms requirements and quotes.
- Dispatch is arranged.
What you’ll need
- Commercial invoice
- Contents and values
- Destination address
FAQs
Can orders be consolidated?Ask SPED to confirm available consolidation options.
Concierge Service
BusinessDetails
White-glove handling for special or sensitive shipments.
Extra coordination, discretion, or hands-on management when a standard courier workflow is not enough.
Benefits
- High-touch coordination
- Priority planning
- Special handling
How it works
- Submit the request.
- SPED confirms requirements.
- Pickup, handling, and delivery are coordinated.
What you’ll need
- Shipment description
- Time windows
- Special instructions
FAQs
Can concierge include insurance?Insurance may be added where eligible.
